What Our Customers Are Saying
Customer Reviews
The cake was nicely packaged and looked good. However, upon inspection I noticed that the personalised message on the cake wasn't written neatly. But the lady who kindly served me sorted the problem out by reapplying the iced message and showed me again for my satisfaction. This was great service! Before serving the cake, as we took it out of the fridge, there was a strong buttery smell which was unusual. But that highlighted how fresh it was. My only quibble was I noticed that the cream frosting on the cake could have been applied more smoothly and evenly, compared with the photos shown on the website. As we tucked into it, all that was forgotten. This had to be the freshest cake I had tasted in a long time. The ingredients were well executed with the right amount of sweetness, and the cream filling wasn't overly sweet. The fruit filling inside the cake was a nice touch. Those half cut grapes worked well with the other fruits inside a moist butter sponge which was light, fluffy and really fresh. The minimal fruits on top looked good but perhaps needed a more generous topping compared again with the website pics. Overall, this was a pleasurable cake to consume and would definitely order this again. I liked how they bake their cakes in-house that highlights the quality, taste and freshness you get. Though I feel it's a bit on the pricey side, I would very much recommend Jack and Beyond!
Ordered the tropical fruits & cream layer cake for my daughter’s birthday. The cake arrived on time the day before so we stored it overnight in the refrigerator.
My daughter cut the cake the next day at the restaurant and it still looked amazing and tasted divine. There was 10 of us so I got the 7” cake, it was the first time ever we didn’t have leftovers to take home. We polished the whole cake off at the restaurant. 😂😂
Cake was still moist with just the right amount of sweetness, (personally I don’t like overly sweet cakes) had I known the cake was going to be that good I would have definitely got the next size up.
Thank you Jack & Beyond…it was the perfect end to a wonderful evening.
This cake was perfection. Everyone loved it.
We had this cake for a special occasion... Customer service responsive and really helpful. Importantly, the cake is just GREAT! True to description, they put delicious fresh fruit including strawberries, mango, kiwi, raspberries and blueberries both in and on top of the cake. The whipped cream was light and just the right level of sweetness, and the cake layers themselves tasty, moist and flavoursome. They personalised it the way we asked them to, the delivery was great, on time and easily trackable, and it came in a safe box with a lovely bag to keep it horizontal... I can highly recommend and would use this company again, definitely!
